Terms and Conditions

“Honesty is the first chapter in the book of wisdom” Thomas Jefferson

1. Acceptance of Terms

By booking a tour with beyondstandrews, you agree to abide by these Terms and Conditions, please read them carefully before making a reservation

2. Booking and Payment Terms

Reservations can be made on this website, by email and phone, or in person
Our minimum tour duration is 4 hours for which we require £280 to confirm the booking.
The final payment will be based on the total tour time, time beyond 4 hours which is charged at £72 per hour in 15-minute increments.
For a cancelled tour due to a successful Old Course ballot, please read (T & C’s - 3.1)
Tour prices shown on the website are per tour, not per person, and are chargeable for a minimum 4-hour tour. Tour times that extend beyond the 4 hours are paid for after the tour has been completed.

2.1 Ticketing

Entry tickets are not included for your tour stops, tickets can be pre purchased by yourself and perhaps stored on your phone, alternatively we can purchase them on your behalf prior to your tour date.
We do recommend that you pre purchase tickets for popular destinations, at busier times for the likes of Stirling Castle, Glamis Castle, Loch Leven Castle and distillery visits during busier periods, Scottish, to either guarantee entry and avoid or lessen queue times.
Distillery tours have time slots for you to choose from, once your time slot is chosen, tickets are pre purchased to guarantee that time.
Please check, that if you want the longer more detailed Distillery tour, that it is available on your chosen date.
Distilleries have their own separate cancellation policies, we recommend that you read them prior to booking, links can be found on the “Whisky Galore” tour page
Tickets or Guides, paid by yourself, are not our responsibility, you will have to contact the ticket providers for a cancellation, credits and refunds, we will though endeavour to assist when we can.
Please note, we can not pre purchase any tickets on your behalf, for those groups entering the Old Course Ballot

3. Cancellation & refunds

If you need to cancel 90 days or more before your tour date, we will refund your deposit, less the cost of any pre-purchased entry tickets and a 10% administration fee to cover transaction and card processing charges. We believe this provides a fair and transparent approach while covering costs already incurred.
For cancellations made more than 28 days but fewer than 90 days before your tour date, we will make every effort to re-book your date. If we are successful, your deposit will be refunded, less any pre-purchased entry tickets and a 10% administration fee to cover transaction and card processing costs. This approach helps us remain fair to both our guests and our business, as late cancellations can be difficult to replace
For cancellations made within 28 days of your tour date, deposits are non-refundable. As we reserve this time exclusively for your tour, late cancellations are often difficult to rebook. We believe this policy provides a fair and transparent balance for both our guests and our business.

3.1 Cancellation (Due to a successful Old Course ballot)

Where the criteria below is met, we will refund 50% of your tour deposit. While your booking date will have been reserved exclusively for your tour and may not be possible to rebook at short notice, we believe a partial refund provides a fair and transparent balance between covering our committed time and planning costs and recognising your change of circumstances.
To be eligible for the 50% deposit refund, the first and surname of the golfer entering the ballot must appear on the tour booking made at least 30 days before the ballot date. We also require written confirmation of the ballot entry by email or message before the ballot closing date and time. These straightforward requirements help us apply the policy fairly and consistently for all guests.
To be eligible for a 50% deposit refund, the names on your tour booking must exactly match the first name and surname of the successful golfer(s) published in the Old Course Ballot for the same playing date. This allows us to verify claims accurately and apply the policy consistently and fairly for all guests.
If you are successful in the ballot, please let us know as soon as possible and no later than the day the results are announced. Prompt notification gives us the best opportunity to offer the tour date to another guest.
If we are not notified on the day the ballot results are published, we will be unable to offer the 50% refund.
We believe our policy (T&Cs 3.1) strikes a fair and transparent balance between flexibility for our guests and the exclusive reservation of the date for that booking.

4. Changes to Bookings, itinerary

Our minimum tour duration is 4 hours, and this forms the minimum charge for all bookings. Should your tour finish earlier than expected for any reason, the 4-hour minimum charge will still apply, as this time has been reserved exclusively for you. We believe this provides a clear, fair, and transparent approach for both our guests and our business.
Primary stops are logistically difficult to change or cancel, and may incur an extra cost if tickets are pre purchased.
Changes to your booking itinerary (optional stops) can be altered by your party in advance
Additional optional stops will increase the duration and additional fees will apply.
beyondstandrews reserves the right to make changes to the itinerary due to unforeseen circumstances, which maybe be similar but not restricted to such things as venue closure, access restrictions , driver/mechanical or vehicle issues, possibly with little notice or no notice.
We have the right to cancel the tour if it is not practical, safe, or vehicle has been rendered unusable, in this instance we will refund the total tour cost that you have paid.
There is no charge for you if you add a passenger, and no refund if you remove one.

5. Travel Insurance

We recommend all passengers to purchase a travel insurance to cover for potential cancellations, trip interruptions, or other unforeseen incidents
We are not responsible for any items left on the vehicle, please don’t ask the driver to take care of your property whilst you’re away.
Most of our tour stops and attractions are operated by third parties and therefore we are not liable for any closures, losses or damages that are to do with the third parties.

6. Passenger Responsibilities

There must be at least one responsible adult in the group
All travellers must adhere to local laws and regulations during the tour
Alcohol is not allowed to be consumed on any vehicle, “Sporting Events Act 1985”
It is compulsory in Scotland that people to wear a seatbelt at all times - in all seats of a vehicle whilst it is in motion.
Vehicles to be entered and exited whenever possible on the pavement side.
beyondstandrews is not liable for any personal items lost or stolen during the tour.

7. Health and Safety & Conduct of passengers

The driver will give you a briefing and a demonstration of key safety points that you should be aware of.
the driver is responsible for the safety of the vehicle and all it’s passengers, and any passengers who’s conduct put this at risk maybe asked to vacate the vehicle.
Apart from an emergency or if directed to do so by the driver, only the driver will operate the opening and closing of the side doors of the vehicle.
The vehicle has a comprehensive first aid kit
Wherever possible depart and step aboard the vehicle from the pavement side
Read all the warning signage at each destination for such things as steps, slopes, railings, height restrictions
Many of the destination are several hundred years old, when health and safety was not afforded much consideration, please read all the warning signage for such things as steps, slopes, railings and drops.
Passengers must follow all health and safety guidelines & applicable regulations provided by either beyondstandrews. or any of our stops or locations, we reserve the right to refuse service to any passenger who does not comply with these guidelines.

8. Liability

We are not responsible at beyondstandrews for any injuries, losses, or damages incurred during the tour that are beyond our control.
We cannot be held responsible if due to an injury or incident, likewise any illness, we need to shorten, alter or end the tour.
We have a duty of care, and if asked we will, divert to a Hospital, Medical Centre or similar for the wellbeing of the any of our passengers or the tour driver.
By participating in the tour, passengers agree to indemnify beyondstandrews against any claims or damages.
Force Majeure, neither party shall be liable for any failure to perform its obligations under these Terms and Conditions if such failure results from circumstances beyond reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or shortages of transportation facilities.
Passengers are liable for any damages they cause in the vehicle

9. Pick up and drop off

We will pick you up at the main door of the address and accommodation provider you gave us.
We can drop you off at your accommodation establishment on your return should you wish
Passengers should be ready at their accommodation in good time for the scheduled departure time, itineraries can be tight, pre booked time slots are not easily or cannot be rescheduled, beyondstandrews have no responsibility for delay in departure caused by the customer or any third party.

10. Website

Information regarding our tours, destinations and stops that are posted on this website are either provided by beyondstandrews or is publicly available, is to the best of our knowledge reasonably accurate.
Descriptions & Images of our vehicles can change at any time due to circumstances that might prevail.
All timings are approximate, there are too many variables to allow us to be more accurate.
Destinations themselves evolve and change, often for the better, however when that’s not the case, or access to certain areas is denied for essential work, or similar we can not be held responsible.
Intellectual Property Rights, beyond St Andrews are the owner of all intellectual property rights on this website and the material published on it.
We are not responsible for any information, images or content obtained that you might access from other websites linked to beyondstandrews.com.
Any material that a visitor to this Website sends or posts to beyondstandrews.com shall be considered non-proprietary and non-confidential, and we are entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate

11 Privacy Policy

Your personal information is held and treated as confidential and will only be used for the purpose of processing your booking and improving our services. We do not share your information with third parties without your consent.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland.

13. Contacting Us

For any questions regarding these Terms and Conditions, please get in touch us through our contact page

We want you to enjoy your experience with us, however if things do not go according to plan, and you feel that we have not lived up to your expectations, or you have suggestions that would help us improve our service in any way, please, don’t hesitate to get in touch and let us know;

emailing info@beyondstandrews.com and we will respond to you as soon as practicality possible

Our Happy Community

    
 
 
       Posted on Google  
   
   Michael Hamby 
 
 
 
 Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐ An Absolutely Outstanding Day with David!

We had an absolutely fantastic day with David and Beyond St Andrews. From beginning to end, he was far more than simply our driver — he genuinely became part of what made the day so memorable.

David was personable, knowledgeable, funny and incredibly easy to spend the day with. His knowledge of the area was outstanding, and as an avid golfer, he seemed to know virtually every golf course we passed — along with some wonderful stories and local insight that you simply wouldn’t get touring on your own.

The black Mercedes V-Class was beautiful and extremely comfortable, but the real highlight was David himself. Nothing felt rushed or scripted. The entire day was relaxed, interesting and fun, and his personality turned what could have simply been transportation and sightseeing into one of the highlights of our time in Scotland.

We’ve traveled extensively and have used many private drivers and guides over the years, and David is exactly what you hope for when booking this type of experience.

If you’re considering Beyond St Andrews, ask for David. We would book with him again without hesitation. Five stars aren’t enough!
  
 
      Posted on Google  
   
   Mary Topian 
 
 
 
 Trustindex verifies that the original source of the review is Google. Laurie and David were very knowledgeable, warm and lovely to be around. They were also flexible as to where we wanted to go and what we wanted to see. We would highly recommend Beyond St. Andrews and will   definitely use them again on our next trip to Scotland!
  
 
      Posted on Google  
   
   Clare Woodward 
 
 
 
 Trustindex verifies that the original source of the review is Google. Whilst on holiday with my father, I used this company to help me explore the surrounding areas. I found Laurie to be very helpful, knowledgeable and friendly and would definitely recommend his services and would definitely use him again.
  
 
      Posted on Google  
   
   Nicola Beaumont 
 
 
 
 Trustindex verifies that the original source of the review is Google. I wanted to step outside of St Andrews and opted for the City of Discovery tour to include all 'Recommended Stops', it did not disappoint. We were pleasantly surprised by the history and museums of Dundee, and were pleased with the advice and knowledge that Laurie offered, and of course, the luxury mode of travel!
  
 
      Posted on Google  
   
   Robert Geddes 
 
 
 
 Trustindex verifies that the original source of the review is Google. We chose the “Heart of Scotland” tour and enjoyed an exceptional day exploring its many memorable sights.
Our first stop was the Wallace Monument, where a shuttle bus took us from the car park to the base. We then climbed the 246 steps—phew—up the narrow spiral staircase, with three welcome levels along the way to catch our breath and learn more about William Wallace. From the summit, the countryside views were spectacular; on a clear day like ours, you could see for miles.
Just three miles further on, we reached Stirling Castle and the Church of the Holy Rude. The castle’s rich history was captivating, and the excellent free local guide was both knowledgeable and friendly, as were all the staff.
On our way back to St Andrews, we ended the tour at dusk beneath the Forth Road Bridge, which was stunning. Scotland is a truly beautiful and striking country.
Our host Laurie answered all our questions thoughtfully and gave us time to chat among ourselves, without the constant commentary often found on guided tours.
We highly recommend this excursion and will definitely book another tour with the Company the next time we return to St. Andrews.
Many thanks to the Beyond St Andrews team for making both the booking and the tour such a pleasure.
Bobby and friends.
  
 
      Posted on Google  
   
   alan clason 
 
 
 
 Trustindex verifies that the original source of the review is Google. We arranged a trip with Beyond St Andrews to Glamis Castle in Sept, 2025 and had a truly wonderful experience. The Mercedes van used by Beyond St Andrews provided a very pleasant travel experience on some narrow and windy roads.  Our driver Laurie provided excellent coverage of local places and events on the journey. On arrival we were dropped off at the entrance to Glamis Castle with detailed advice provided by Laurie on how to make the best of the visit. We spent a very nice afternoon on the guided tour of the castle, visiting the various sites around the grounds. The Castle Kitchen Restaurant was highly recommended by Laurie and the food there was excellent, we had the Glamis Bridie a tasty pastry parcel of venison.  The reference to the “Thanes of Glamis” in Shakespeare's play MacBeth was highlighted by some amazing wood sculptures, in the MacBeth Loop, depicting scenes from the play. We were picked up promptly at the arranged time and the journey back to St Andrews was very pleasant with Laurie providing an entertaining guide to points of interest in the area. Dundee was navigated with ease, and we were very pleased with our outing to Glamis Castle and would highly recommend Beyond St Andrews.

Alan and Alison
Ottawa, Canada
  
 
      Posted on Google  
   
   Jared Marinelli 
 
 
 
 Trustindex verifies that the original source of the review is Google. Five stars all the way. Our trip from St Andrews to The Macallan Distillery was fantastic, and Beyond St Andrews made the whole experience feel special. The vehicle was incredibly comfortable, clean, and relaxing, which made the drive just as enjoyable as the destination itself.

The service was amazing from beginning to end. Everything was handled so professionally, and we felt completely taken care of throughout the trip. It was smooth, stress-free, and felt like a truly premium experience.

Visiting Macallan was already a highlight of our time in Scotland, and Beyond St Andrews made getting there and back a real pleasure. I would highly recommend them to anyone wanting a comfortable, first-class experience.

Michael Hamby

⭐⭐⭐⭐⭐ An Absolutely Outstanding Day with David! We had an absolutely fantastic day with David and Beyond St Andrews. From beginning to end, he was far more than simply our driver — he genuinely became part of what made the day so memorable. David was personable, knowledgeable, funny and incredibly easy to spend the day with. His knowledge of the area was outstanding, and as an avid golfer, he seemed to know virtually every golf course we passed — along with some wonderful stories and local insight that you simply wouldn’t get touring on your own. The black Mercedes V-Class was beautiful and extremely comfortable, but the real highlight was David himself. Nothing felt rushed or scripted. The entire day was relaxed, interesting and fun, and his personality turned what could have simply been transportation and sightseeing into one of the highlights of our time in Scotland. We’ve traveled extensively and have used many private drivers and guides over the years, and David is exactly what you hope for when booking this type of experience. If you’re considering Beyond St Andrews, ask for David. We would book with him again without hesitation. Five stars aren’t enough!

Mary Topian

Laurie and David were very knowledgeable, warm and lovely to be around. They were also flexible as to where we wanted to go and what we wanted to see. We would highly recommend Beyond St. Andrews and will definitely use them again on our next trip to Scotland!

Clare Woodward

Whilst on holiday with my father, I used this company to help me explore the surrounding areas. I found Laurie to be very helpful, knowledgeable and friendly and would definitely recommend his services and would definitely use him again.

Nicola Beaumont

I wanted to step outside of St Andrews and opted for the City of Discovery tour to include all 'Recommended Stops', it did not disappoint. We were pleasantly surprised by the history and museums of Dundee, and were pleased with the advice and knowledge that Laurie offered, and of course, the luxury mode of travel!

Robert Geddes

We chose the “Heart of Scotland” tour and enjoyed an exceptional day exploring its many memorable sights. Our first stop was the Wallace Monument, where a shuttle bus took us from the car park to the base. We then climbed the 246 steps—phew—up the narrow spiral staircase, with three welcome levels along the way to catch our breath and learn more about William Wallace. From the summit, the countryside views were spectacular; on a clear day like ours, you could see for miles. Just three miles further on, we reached Stirling Castle and the Church of the Holy Rude. The castle’s rich history was captivating, and the excellent free local guide was both knowledgeable and friendly, as were all the staff. On our way back to St Andrews, we ended the tour at dusk beneath the Forth Road Bridge, which was stunning. Scotland is a truly beautiful and striking country. Our host Laurie answered all our questions thoughtfully and gave us time to chat among ourselves, without the constant commentary often found on guided tours. We highly recommend this excursion and will definitely book another tour with the Company the next time we return to St. Andrews. Many thanks to the Beyond St Andrews team for making both the booking and the tour such a pleasure. Bobby and friends.

alan clason

We arranged a trip with Beyond St Andrews to Glamis Castle in Sept, 2025 and had a truly wonderful experience. The Mercedes van used by Beyond St Andrews provided a very pleasant travel experience on some narrow and windy roads. Our driver Laurie provided excellent coverage of local places and events on the journey. On arrival we were dropped off at the entrance to Glamis Castle with detailed advice provided by Laurie on how to make the best of the visit. We spent a very nice afternoon on the guided tour of the castle, visiting the various sites around the grounds. The Castle Kitchen Restaurant was highly recommended by Laurie and the food there was excellent, we had the Glamis Bridie a tasty pastry parcel of venison. The reference to the “Thanes of Glamis” in Shakespeare's play MacBeth was highlighted by some amazing wood sculptures, in the MacBeth Loop, depicting scenes from the play. We were picked up promptly at the arranged time and the journey back to St Andrews was very pleasant with Laurie providing an entertaining guide to points of interest in the area. Dundee was navigated with ease, and we were very pleased with our outing to Glamis Castle and would highly recommend Beyond St Andrews. Alan and Alison Ottawa, Canada

Jared Marinelli

Five stars all the way. Our trip from St Andrews to The Macallan Distillery was fantastic, and Beyond St Andrews made the whole experience feel special. The vehicle was incredibly comfortable, clean, and relaxing, which made the drive just as enjoyable as the destination itself. The service was amazing from beginning to end. Everything was handled so professionally, and we felt completely taken care of throughout the trip. It was smooth, stress-free, and felt like a truly premium experience. Visiting Macallan was already a highlight of our time in Scotland, and Beyond St Andrews made getting there and back a real pleasure. I would highly recommend them to anyone wanting a comfortable, first-class experience.